Since the fire on the afternoon of Tuesday 10th August 2021, engineers have been working to restore services across North Yorkshire, Teesside and parts of County Durham.
A temporary mast near to the original Bilsdale transmitter site went live on 13th October. However, coverage from the new mast still leaves many households with poor or no reception.
On this page, you’ll see all the latest developments, frequently updated for affected viewers and installers:
The situation since 13th October 2021:
An 80 metre high temporary mast at Bilsdale Quarry is now live. It has reduced coverage compared to the now demolished original mast. Normal service is unlikely to be restored for many months.
Most viewers to the south and west of the North York Moors should now get a signal from the new Bilsdale Quarry mast. Viewers to the north and east are more likely to not have a signal. Therefore, additional relays at Arncliffe Wood and Eston Nab (near Middlesbrough) are still on-air.
Viewers can try manual tuning to see if they can receive any service from any of the transmitters in the area.
Manual tuning information
The following contains the multiplexes and UHF channel number for each of the three temporary masts. If you need to convert UHF channel numbers to frequencies, you can do so using this table.
Bilsdale Quarry
| Multiplex name | UHF channel number | Further details |
| BBC-A | 27 | The BBC’s main channels in standard definition |
| D3&4 | 24 | ITV, Channel 4 and Channel 5 and some off-shoot services. |
| BBC-B HD | 21 | Includes all the main five channels in HD |
| SDN | 43 | A bundle of commercial channels including 5STAR, ITVBe and Quest |
| Arqiva A | 46 | A bundle of commercial channels including Sky News, Sky Arts, Dave and 4seven. |
| Arqiva B | 40 | A bundle of commercial channels including HGTV, PBS America and Yesterday. |
| COM7 HD | 55 | Additional HD channels, including BBC Four HD and Quest HD, plus SD channels Freesports and Forces TV. |
Eston Nab (receivable in parts of Middlesbrough, Hartlepool and Redcar)
| Multiplex name | UHF channel number | Further details |
| BBC-A | 23 | The BBC’s main channels in standard definition |
| D3&4 | 26 | ITV, Channel 4 and Channel 5 and some off-shoot services. |
| BBC-B HD | 28 | Includes all the main five channels in HD |
| SDN | 22 | A bundle of commercial channels including 5STAR, ITVBe and Quest |
| Arqiva A | 25 | A bundle of commercial channels including Sky News, Sky Arts, Dave and 4seven |
| Arqiva B | 48 | A bundle of commercial channels including HGTV, PBS America and Yesterday |
| COM7 HD | 55 | Additional HD channels, including BBC Four HD and Quest HD, plus SD channels Freesports and Forces TV |
| LOCAL (MDB) | 30 | Local TV channel Teesside TV, plus GREAT! movies Christmas, Ideal Extra and TinyPOP |
Arncliffe Wood (receivable in the Northallerton area up to Scotch Corner)
| Multiplex name | UHF channel number | Further details |
| BBC-A | 29 | The BBC’s main channels in standard definition |
| D3&4 | 31 | ITV, Channel 4 and Channel 5 and some off-shoot services. |
| BBC-B HD | 37 | Includes all the main five channels in HD |
Viewers who are still without a signal
Some viewers will continue to be without a signal.
Transmitter operator Arqiva is responsible for overseeing a restoration of service. It has recently announced that some households will be eligible for a voucher to buy a streaming stick.
Please visit www.bilsdalemast.co.uk for details on whether or not you’ll get extra assistance.
Find out more about Freesat
Freesat offers an alternative way of accessing free-to-air TV and radio services, but through a satellite dish. You can find out more about Freesat here and check out Freesat’s channel list.