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Guide to Amazon’s Premier League coverage

by RXTV-newsdesk
Amazon Prime Video Premier League

For the third year running, Amazon Prime Video has exclusive rights to a 20-match package of Premier League games, running from 30th November until 30th December.

Streaming across a variety of devices and available at no extra cost to existing Prime subscribers, we’ve put together all the information you need about watching live Premier League through Prime Video:

Which games are being shown on Amazon in November/December 2021?

TUESDAY 30th NOVEMBER 2021Newcastle v Norwich – 7:30pm
Leeds v Crystal Palace – 8:15pm
WEDNESDAY 1st DECEMBER 2021Wolves v Burnley – 7:30pm
Southampton v Leicester – 7:30pm
Watford v Chelsea – 7:30pm
West Ham v Brighton – 7:30pm
Aston Villa v Man City – 8:15pm
Everton v Liverpool – 8:15pm
THURSDAY 2nd DECEMBER 2021Tottenham Hotspur v Brentford – 7:30pm
Manchester Utd v Arsenal – 8:15pm
TUESDAY 28th DECEMBER 2021Arsenal v Wolves – 12:30pm
Southampton v Tottenham Hotspur – 3:00pm
Crystal Palace v Norwich – 3:00pm
Watford v West Ham – 3:00pm
Leeds v Aston Villa – 5:30pm
Leicester v Liverpool – 8:00pm
WEDNESDAY 29th DECEMBER 2021Chelsea v Brighton – 7:30pm
Brentford v Manchester City – 8:15pm
THURSDAY 30th DECEMBER 2021Everton v Newcastle – 7:30pm
Manchester Utd v Burnley – 8:15pm

If you miss a game

After each game, full match replays and highlights will be available by the following morning.

Subtitles

All games will carry subtitles. On some devices, subtitles can be turned on or off using the ‘cc’ icon. On other devices, the subtitle icon looks like a dialogue box, or it may be listed as a menu option in settings.


Subscription methods and costs

Prime members in the UK, plus Channel Islands and the Isle of Man can watch the live games for no additional fees. Non-Prime members can start a 30-day free trial of Prime (thereafter £7.99 a month or £79 a year), or a standalone Prime Video subscription (£5.99 a month).


Where to watch

At home

Viewers can access live coverage on the Prime Video app. The app is available on a variety of devices, including mobiles, tablets, TVs, games consoles and media players.

Device TypeModels
Amazon Fire devicesFire TV, Fire tablet
Games ConsolesPS3, PS4, PS5, Xbox One
Mobiles and tabletsDevices running Android or iOS
Set top boxes and media playersGoogle Chromecast, BT TV (YouView), Sky Q, NOW (TV), TalkTalk TV, Virgin TV (V6/360), Roku and Apple TV
Smart TVsA full list of smart TVs that support Prime Video is available on the Amazon support website.

Matches will appear under ‘live and upcoming events’. Alternatively, click on the link to Prime Video on the Amazon.co.uk homepage.

Devices that support Prime Video, but not live sport

You won’t be able to access live sport via the Prime Video app on the following devices:

  • LG Hawaii TV: certain 2015 and earlier LG TVs
  • Sony Bravia TV: certain 2015 and earlier Bravia TVs
  • Sony Bravia Blu-Ray Disc Player
  • Roku: 2014 and earlier Roku devices (excluding Roku 3, which is supported)
  • Xbox 360 Game Console
  • Nintendo Wii and Wii U Game Console

At a pub / bar

Pubs, clubs or bars who have purchased the Amazon Pass through BT Sport are able to show the games live. Please check with your local beforehand.

Amazon’s live Premier League matches will appear on Sky channel 490. Owners of commercial premises can find out more at btsportbusiness.com/amazonpass. Sky channel 490 will not unlock on domestic Sky subscriptions; domestic users will need to use the Amazon Prime Video app instead.


How to turn off the commentary

Once again, the option just to hear the stadium sound is available.

On Web, Android phones and tablets, Fire tablets, Alexa devices, iPhones and iPads, go to the speech bubble.

On Fire TV, press the menu button on your remote, then select Audio.

On Apple TV, swipe down on your remote to view the menu, then select Audio.

On smart TVs, set-top-boxes and media players, options vary depending on device.

  • Either: press up on your remote to bring up the player controls, then press up again to access the Audio menu.
  • Or: you can choose your audio track on the match page from the Audio tab («English» for the default audio with commentary, and «Stadium Atmosphere» for the stadium audio without commentary)

Resolving Errors

Location error

Viewers need to be within the UK, Channel Islands or Isle of Man to watch the games.

Amazon says it does not support VPN or proxy connections, so viewers will need to turn them off.

Some businesses may route online traffic through another country, which will trigger the geo-block, even if the user is in the UK.

Streaming errors

Amazon advises a minimum download speed of 1Mpbs for standard definition and 5Mbps for HD. Prime Video will adjust picture quality based on the amount of bandwidth available.

If you’re watching in a household with multiple users on the internet at the same time, streaming quality may be affected if there isn’t sufficient bandwidth to accommodate all users.

Where wi-fi is poor, a better experience is possible if the device can be plugged directly into the router using an ethernet cable.

Wi-fi may be subject to interference from neighbours using the same wi-fi frequencies, which may only become apparent when maxing out the connection by streaming high quality video. Other household devices may also affect wi-fi, according to Ofcom.

Additionally, Amazon advises: “If you’re experiencing any issues with video juddering/motion, we recommend turning the Motion setting on your TV to Off. This setting might have a different name depending on your TV manufacturer. Some examples of the Motion setting include Auto Motion Plus, Tru Motion, MotionFlow, Cinemotion, and Motion Picture. If you still experience issues, please contact Amazon support. ”

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