For the first time, customers of the newly merged company can benefit from a new service that combines O2 mobile and Virgin Media TV and internet.
“Volt” promises to gives customers extra benefits, just for being customers of both brands. This includes a boost in fixed-line internet speeds, double mobile data and discounts on connected devices.
To qualify, customers need to take both Virgin Media broadband and a O2 Pay Monthly plan. But customers of the legacy Virgin Mobile service, based on Vodafone, won’t be eligible.
The new joint offering comes less than 150 days since Virgin Media O2 launched.
- A broadband speed boost to the next tier available (e.g. 100Mbps boosted to 200Mbps)
- Double mobile data on all eligible O2 Pay Monthly plans (e.g. 10GB boosted to 20GB)
- Up to £150 off a connected device such as a tablet or smartwatch when taking a new O2 Pay Monthly Custom plan
- WiFi Pods available to bolster connectivity around the home
- Inclusive roaming in 75 countries including USA, Australia and Spain with O2 Travel
Source | Virgin Media O2
Who is eligible?
- Customers who already have Virgin Media broadband who add an O2 Pay Monthly SIM to their subscription.
- Customers who already have an O2 Pay Monthly SIM who then take up Virgin Media broadband.
- Customers who already have both services, i.e. an O2 Pay Monthly SIM and Virgin Media broadband, can enrol via MyO2 to get their accounts linked and boosted at no extra cost.
- New customers, who don’t yet have either O2 Pay Monthly or Virgin Media broadband. They can sign up for one of the new combined broadband, TV and mobile packages.
Who isn’t eligible?
Virgin Media customers who already have Virgin Media broadband and a Virgin Mobile service. They will have to ditch Virgin Mobile and join O2 Pay Monthly to qualify.
Packages for new customers
Customers who aren’t already with either Virgin Media or O2 can sign up for a Volt package from today.
The new Volt deals are based on 18 month contracts. The cheapest option starts at £40 for ‘Big Volt’, which includes 200Mbps broadband (boosted from 100Mbps), Talk More Weekends (landline calls), 10GB O2 SIM (boosted from 5GB), includes unlimited calls and texts on mobile. However, after the introductory period, the price increases to at least £63. The exact amount will depend on O2’s annual price rise, which takes place in April each year. O2 currently increases contract customer’s prices by the RPI rate of inflation plus 3.9% on top.
The top Volt package (Ultimate Volt), which includes Gigabit broadband, TV, 2x Virgin 360 boxes and an unlimited O2 data SIM starts from £99, but will increase to at least £161. The exact amount will depend on O2’s annual price rise, which takes place in April each year. O2 currently increases contract customer’s prices by the RPI rate of inflation plus 3.9% on top. As is custom with Virgin Media plans, customers may wish to call retentions at the end of their contract period to check if there are any offers.
In between, there are different options, depending on whether you take a TV service, in addition to broadband and O2 mobile.
Jeff Dodds, Chief Operating Officer at Virgin Media O2 said,
“With Volt, we’re combining the speed and reliability of Virgin Media’s broadband and O2’s mobile networks alongside a variety of incredible perks to give our customers more.
“The launch of converged services in less than 150 days as a business is a huge milestone moment and demonstrates the momentum we have behind our commitment to supercharge connectivity across the UK. This is just the start.”