• News
    • Broadcasting
    • Cable
    • Digital Life
    • Online
    • Satellite
    • Terrestrial
  • Channels
    • through a TV aerial (Freeview/Saorview)
    • through a satellite dish
      • Freesat channel list UK
      • Sky channel list (UK EPG)
    • through cable (Virgin Media UK)
    • with YouView
      • BT TV Channel List
      • TalkTalk TV Channel List
  • Platform guides
    • Freeview and Freeview Play
    • Freesat
    • Sky
    • Virgin Media
    • YouView
  • Logs and data
    • BBC local radio via Freeview
    • Freeview Updates
    • Freeview regional retune days
    • UHF channels and centre frequencies
  • Guides
    • How to manually retune your Sky box
    • What is HbbTV?
Twitter
RXTV infoRXTV info
NEWS
  • News channel changes that the BBC doesn’t want you to know about
  • Doubts over the future of FreeSports
  • ITV to screen 10 La Liga matches free-to-air
  • News
    • Broadcasting
    • Cable
    • Digital Life
    • Online
    • Satellite
    • Terrestrial
  • Channels
    • through a TV aerial (Freeview/Saorview)
    • through a satellite dish
      • Freesat channel list UK
      • Sky channel list (UK EPG)
    • through cable (Virgin Media UK)
    • with YouView
      • BT TV Channel List
      • TalkTalk TV Channel List
  • Platform guides
    • Freeview and Freeview Play
    • Freesat
    • Sky
    • Virgin Media
    • YouView
  • Logs and data
    • BBC local radio via Freeview
    • Freeview Updates
    • Freeview regional retune days
    • UHF channels and centre frequencies
  • Guides
    • How to manually retune your Sky box
    • What is HbbTV?
Twitter
RXTV infoRXTV info
Home»Bilsdale»Vouchers for streaming sticks in areas affected by N Yorks TV mast fire
Bilsdale

Vouchers for streaming sticks in areas affected by N Yorks TV mast fire

14 October 2021
No signal

Viewers who are still without a TV signal in North Yorkshire, Teesside and County Durham may be eligible for a voucher pay for an alternative method of accessing free-to-air TV.

It follows the launch of services from a temporary mast at Bilsdale Quarry, designed to restore reception to additional households. The original Bilsdale mast was felled last week following August’s fire.

Transmitter operator Arqiva estimates 23,000 households will still not be able to receive a TV service. That’s because the temporary mast is limited to 80 metres. Any higher, and the mast would have to go through the regular, but lengthy planning process. This would delay the restoration of TV services.

Consequently, the new mast won’t be able to serve the area previously served by the original Bilsdale mast. Since go-live on Wednesday morning, RXTV understands that even households living in presumed coverage areas are still having difficulties receiving services. North of the Moors, signal strength is often much lower than from the original mast.

Temporary relay sites at Eston Nab and Arncliffe Wood remain on air to serve the towns and cities of Teesside above the north and north-western edge of the North York Moors. However, services at Arncliffe Wood have been cut down. Since Wednesday, the relay carries just the main Freeview services. In total, Arncliffe Wood now carries three multiplexes, instead of six previously.

Arqiva says it will be identifying those living in not-spot areas and reaching out to them with a voucher. Full details of the scheme will be unveiled soon, but here are the main points:


Voucher scheme

  • Arqiva will be identifying households in reception ‘not-spots’.
  • Vouchers will be issued to allow households to buy a streaming device to continue accessing free-to-air television.
  • Letters will be sent to those households with details on how to claim the voucher.
  • The vouchers will be able to be redeemed online or in a shop.

Arqiva has also confirmed it will continue to prioritise specific groups, such as the over 65s, the clinically vulnerable and other vulnerable people with carers as part of its ‘Project Restore’ scheme.

However there is confusion over a helpline available to viewers in the area. On Wednesday, Freeview anyone with reception issues could either call 0800 121 4828 or visit the bilsdalemast.co.uk website to log an issue. Arqiva today has said the helpline and website is for specific groups only.

featured news
Share. Facebook Twitter LinkedIn WhatsApp Reddit Email
Previous ArticleGremlins strike twice for ITV
Next Article 4Music back on-air after Red Bee incident

Related articles

News channel changes that the BBC doesn’t want you to know about

14 August 2022

Doubts over the future of FreeSports

14 August 2022

ITV to screen 10 La Liga matches free-to-air

14 August 2022

Comments are closed.

Latest…
  • News channel changes that the BBC doesn’t want you to know about
  • Doubts over the future of FreeSports
  • ITV to screen 10 La Liga matches free-to-air
  • Heat Dome to mess with Freeview signal
  • Ad-supported Disney+ may not save you any money

RXTV info | Covering the reception and distribution of UK terrestrial TV (Freeview), cable, satellite and connected TV services for users and installers.

Freeview changes

20th July 2022

  • Channel 69 | CBS Justice [COM6/ArqB] has been delisted/removed.
  • Channel 97 | OD365.TV [G_MAN] has been delisted/removed. Manchester only.
  • Channel 274 | Fail Army has been added [COM4/SDN] Streaming service.
  • Channel 794 | CBS Drama has been delisted/removed [COM6/ArqB] (Channel 68 on non-retuned devices)

Other Freeview channel updates…

Satellite
  • Astra 1N, 19.2°E 12604 H (SR22000, FEC 5/6, DVB-S, QPSK) Bloomberg Europe New frequency.  SID 7200.  [Old version on  Astra 1L, 19.2°E 11597 V carries label advising to retune.]
  • Astra 2F, 28.2°E 12226 V (SR27500, FEC 2/3, DVB-S2, 8PSK) BBC Two Northern Ireland HD test transmissions (Service ID 1200/1199)
  • New on Sky: Yesterday HD – channel 155; Classic Hits – channel 366.
  • Removed from Sky/Freesat: BBC RB 1 HD.

Saorview: Irish DTT  | How to manually tune Sky box | Sky Glass channel list |  UHF channels and centre frequencies

 

Twitter
  • About
  • Cookie & Privacy Policy
© 2022 RXTV Info AIS

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of cookies.
ACCEPTCookie settingsRead More
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.
SAVE & ACCEPT