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Home»Connected TV»Pop-ups warn of ITV Hub’s removal
Connected TV

Pop-ups warn of ITV Hub’s removal

9 August 2022

ITV is getting ready to replace ITV Hub with ITVX. As part of the upgrade, some viewers will start to see warning pop-ups telling them their device won’t be supported.

Ahead of the launch of ITVX, ITV needs to upgrade the content protection on its streaming services. This means some older devices will no longer be supported effective 28th September 2022.

Among the affected devices that have been confirmed so far are a number of Chinese brands, including Avtex and CVTE Freeview devices and the 2016 Hisense MTK5657 and TCL 6586 6 Series from 2018. Affected users will need to switch to an alternative device to keep accessing ITV content online.

For unaffected users, the existing ITV Hub app will be replaced by ITVX this autumn. At this point, the app will be able to offer improved streaming quality and additional content. ITV Hub+ and BritBox UK are merging into the premium tier of ITVX. For non-subscribers, nearly 10,000 hours of content, plus live streams will continue to be available for free and with adverts for registered users.

Devices remaining compatible with ITV Hub/ITV X

Connected TVs

  • Amazon Fire TV (Sticks and Edition TVs)
  • Android TV: Sony Android and Chromecast with GoogleTV
  • Apple Mobile and Tablet (OS v12 or later)
  • Apple TV (Gen3 onwards)
  • Chromecast devices
  • Freesat (not Panasonic TVs 2015 and earlier with built-in Freesat and not first-generation Freesat boxes)
  • Freeview Play
  • NowTV
  • Roku devices
  • Samsung TVs (running Tizen OS 2.4 and later)
  • Sky Glass
  • Virgin V6
  • Virgin TV360
  • Virgin Media Stream
  • YouView (BT & TalkTalk) [not first-generation YouView boxes are not supported]
  • YouView Sony TVs

Games consoles

  • Nvidia Shield
  • Xbox One
  • Xbox Series S
  • Xbox Series X

Mobile/tablets

  • Android Mobile (OS v5 and later)
  • Apple Mobile and Tablet (OS v12 or later)

Desktop PCs

Visit www.itv.com using the current versions of the following browsers:

  • Chrome
  • Firefox
  • Microsoft Edge
  • Safari

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RXTV info: Covering the reception and distribution of UK terrestrial TV (Freeview), cable, satellite and connected TV services for users and installers.

Freeview changes

24th May 2023

  • Channel 799 | BBC Information Channel has been removed.
  • Channel 790 | QVC Style old version is removed. 
  • Channel 791 | QVC Beauty old version is removed.

Other Freeview channel updates…

Saorview: Irish DTT  | How to manually tune your Sky box | Sky Glass channel list |  UHF channels and centre frequencies

 

Satellite
  • Astra 2G (28.2°E): Al Jazeera HD  new frequency: 11509 V, SR: 23000, FEC: 2/3, DVB-S2, SID: 55275
  • New on Sky UK: India Today – channel 523.
  • Sky channel 175: Arise Play is currently unavailable.

 

Other platforms

Virgin Media UK: BBC Three moves to channel 113 in Scotland and Wales (was channel 157).

 

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