About Freeview and Freeview Play

Freeview provides access to the main UK free-to-air broadcasters via a traditional TV aerial.

It’s free in the sense that the signals are broadcast unencrypted, you don’t have to register a viewing card and you don’t have to pay a subscription to another service (e.g broadband) in order to access it. (As with all TV platforms, viewers need to be covered by a TV licence.)

Freeview is just the standard, traditional linear TV service.

Freeview Play combines linear TV via your TV aerial with on-demand and catch-up TV from BBC, ITV, Channel 4, Channel 5, CBS, Legend, POP and UKTV on Smart TVs and boxes.

Catch-up TV is integrated into the Electronic Programme Guide allowing viewers to scroll back and watch programmes that have been broadcast in the last seven days on channels that support the service.

You can tell if the device you’re using is a standard Freeview device or a Freeview Play device by going to Freeview channel 100. If you can see a plain text screen, with black background, you’ve got the older Freeview service. If you can see a portal to Freeview Play with all the different catch-up services, you’re on the next generation service.

You need a working TV aerial and either a Freeview box or TV with Freeview built-in. Freeview Play contains the most up-to-date specifications for receiving Freeview going forward. Older Freeview receivers may not be able to receive the full set of Freeview channels and on-demand services.

The number of channels available on Freeview depends on where you live and which TV transmitter you are receiving your signals from.

Visit the Freeview website for a prognosis of which channels should be available: https://www.freeview.co.uk/check-channels-home

You may need to consult a local aerial specialist if you find you can’t receive all the channels listed at the above site.

Freeview reception is dependant on which transmitter your aerial is pointing at and what type of receiver you are using.

• Relay transmitters may typically only carry around 20 Freeview channels, while the main transmitters offer a wider choice of channels. Relay transmitters are designed to fill in coverage where hills or tall buildings stop reception from the main transmitter.
• You will need a Freeview HD or Freeview Play TV if you are unable to receive HD channels.

Visit the Freeview website for a prognosis of which channels should be available: https://www.freeview.co.uk/check-channels-home

You may need to consult a local aerial specialist if you find you can’t receive all the channels listed at the above site.

Newer Samsung TVs no longer specifically mention Freeview support or carry the Freeview logo, which has made some consumers wonder if the TVs can receive Freeview.

However, Samsung TVs can receive Freeview’s terrestrial TV service. This is subject to coverage and the condition of the TV aerial being used to receive the channels.

But newer Samsung TVs don’t support some of the newer Freeview services, like Freeview Play or the Accessible TV Guide.

Only devices that display the Freeview or Freeview Play logo on their packaging and marketing material fully support all the different elements of Freeview.

Freeview requires a normal TV aerial. For optimal reception, the aerial needs to be installed on the roof – although in strong signal areas, an indoor aerial may work – but could be more prone to interference.

You will also need a TV aerial for Freeview Play: it relies on a combination of TV signals via your aerial and content from the internet.

Connected Freeview devices that can access services such as the BBC iPlayer, ITV Hub, All4, My5 and more, require a broadband connection. At the very least 2.5Mbps is needed, but some devices require at least 10Mbps. The faster your broadband connection, the more likely you’ll be able to stream content in HD or even 4K UHD, where available.

You need a TV aerial to receive Freeview. However, Freeview is developing a hybrid service that will allow you to access Freeview channels via the internet if your TV does not receive a signal. A consultation on this and other changes was launched in November 2020.

Freeview is not available via satellite, although many of the channels carried on Freeview are also broadcast on satellite. If you want to use a satellite dish to receive free-to-air television only, try Freesat.

Freeview channel numbering is governed by Digital UK, the manager of digital terrestrial TV services in the UK, under a series of complex channel listing rules.

Individual broadcasters may from time-to-time embark on a reshuffle of their Freeview channels, including removing services and adding new ones. Some channel numbers in the Freeview channel list will be blank, because they’re only being used in some areas, or they carry channels that can only be received on newer devices.

Certain channels, such as shopping channels, may appear in unexpected places on the Freeview channel list, as result of historic allocations of channel numbers (first come, first served). Some of these allocations dated back to before Freeview was launched and there has been repeated resistance by shopping channel operators at attempts to create a separate area for them. In 2011, the issue even reached the Houses of Parliament.