BT sibling completes its withdrawal from TV today. EE TV receivers will be deactivated shortly.
EE originally offered its landline broadband subscribers a TV service in order to keep up with rivals who we able to offer ‘triple play’ TV, broadband and phone services.
The service launched in 2014, before EE was taken over by BT. It received an upgrade in 2015, but was largely abandoned once BT took the reigns.
In 2019, EE confirmed it was replacing its TV service with an Apple 4K TV offer, which would enable subscribers to access BT Sport.
EE has told affected customers that the set top box will be deactivated “shortly”, and that recordings will be lost. It says recordings can’t be transferred to another device due to “copyright restrictions”. EE TV boxes can be returned to EE for recycling. Customers will receive a credit to their bill cancelling out the cost of the TV service.
Meanwhile, sister company Plusnet has also withdrawn its TV service from sale to new customers, indicating it too will follow EE’s withdrawal from TV.